JX Omega- (K329) Satin / Wilderness Camo Gator Grip

We accept return items. 

You may return the unused item in its original packaging within 14 days. The buyers will prepay shipping and handling back to us. Refunds will be issued by the same form of payment we received.

Don't hesitate to contact us before sending back any items. Please note that we may request your email and provide the damaged or defective merchandise photos.  

 

 

 

"We can sell and ship our products worldwide, including the USA, Canada, and Western Europe.  The courier we are using will be DHL Express.

Special note:

• The customer is responsible for all fees and taxes - we charge only for our shipping costs.
• The customer is responsible for knowing their laws and assumes all risk for the value of the package and our shipping costs, should it be confiscated at customs.
• If the package is undeliverable, the customer is responsible for the return shipping cost.
• The customer must pay all return and replacement shipping costs.

Thank you for supporting Work Tuff Gear! We warranty each Work Tuff Gear knife against defects in material and workmanship for six months after purchase. We will repair or replace it with a new Work Tuff Gear knife (shipping fees and associated costs not included).  Of course, Work Tuff Gear does not warranty its products against normal wear or misuse. Work Tuff Gear knives are not intended to be used as hammers, chisels, pry bars, or screwdrivers. Although we thoroughly test our knives, our warranty does not cover damage due to impacts with rocks, bricks, metals, or other high-hardness objects.  If your knife was damaged due to misuse, our repair department can analyze and repair it for a reasonable fee (shipping fees and associated costs not included).  The warranty does not cover normal wear and tear, resharpening, reprofiling, damage caused by misuse, lack of regular maintenance, or disassembly.  Remember, anything can break or fail if subject to sufficient abuse. So please do not misuse this product.

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To claim the warranty, please send us proof of your purchase order from our site or authorized dealers.

 

Email: sales@worktuffgear.com  

 Notice to U.S. Customers: Tariff Policy Update

Please be advised that imported goods valued under USD 800 are no longer exempt from tariffs when entering the United States, starting from September 1st, 2025.

As a result, all applicable import duties, tariffs, and customs fees will be the responsibility of the buyer.

We encourage all U.S. customers to review this update carefully before placing an order to avoid unexpected charges.

Thank you for your understanding and cooperation.

 

Vic Lin